1. Introduction

Your privacy is important to us. This Privacy Policy explains how Strulab collects, uses, and protects personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and other applicable privacy laws.

By using Strulab, you acknowledge and agree to the practices described in this Privacy Policy.

2. Information We Collect

Strulab is designed to minimize data collection. We collect only the information necessary to provide, secure, and improve the service.

The information we may collect includes:

1. Account Information

   • Email address.

   • Authentication and account-related information processed through Auth0.

2. Usage Data

   • Product usage and interaction data collected through PostHog.

   • Information that helps us understand how features are used and improve the platform.

3. Technical Data

   • Error and performance information required to operate and maintain the service.

We do not knowingly collect sensitive categories of personal data, including health, biometric, political, religious, or similar information.

3. Legal Basis for Processing

We process personal data on the following lawful bases:

1. Contractual Necessity

   • To provide access to and operate Strulab.

2. Legitimate Interests

   • To maintain security, reliability, prevent abuse, and improve the platform.

3. Consent

   • Where required by applicable law for analytics or similar technologies.

4. Legal Obligation

   • To comply with applicable legal and regulatory requirements.

4. How We Use Your Data

We use personal data to:

1. Authenticate users and manage account access.

2. Maintain platform security and prevent unauthorized use.

3. Improve functionality, reliability, and user experience.

4. Analyze product usage and guide future development.

5. Comply with legal obligations and enforce our Terms of Service.

We do not sell, rent, or trade personal information to third parties.

5. Third-Party Processors

Strulab relies on trusted service providers to operate the platform.

These providers process data under appropriate contractual and security safeguards and, where applicable, GDPR-compliant data processing agreements.

6. International Data Transfers

Some of our service providers may process data outside the European Economic Area (EEA).

Where international transfers occur, we implement appropriate safeguards, including Standard Contractual Clauses (SCCs) or other legally approved transfer mechanisms.

7. Data Retention

We retain personal data only for as long as necessary to:

• Provide the service.

• Maintain account access.

• Ensure platform security.

• Comply with legal obligations.

When data is no longer required, it is securely deleted or anonymized.

8. Data Security

We implement appropriate technical and organizational measures to protect personal data, including:

• Encryption in transit.

• Access controls.

• Secure authentication mechanisms.

• Regular monitoring and security updates.

While no system can guarantee absolute security, we take reasonable steps to protect your information against unauthorized access, disclosure, alteration, or destruction.

9. Your Rights Under GDPR

If you are located in the European Economic Area, you have the right to:

1. Access your personal data.

2. Request correction of inaccurate data.

3. Request deletion of your personal data.

4. Restrict or object to processing.

5. Request data portability.

6. Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at support@strulab.com.

We will respond within the timeframes required by applicable law.

10. Account Deletion and Data Removal

You can delete your Strulab account directly within the application by selecting “Delete Account”.

Upon deletion:

1. Your account information, including your email address, is permanently removed from our systems.
2. Associated analytics records are deleted or anonymized where technically feasible.
3. The deletion process is irreversible.

If you experience any issues deleting your account, please contact support@strulab.com.

11. Children’s Privacy

Strulab is not intended for individuals under the age of 16.

We do not knowingly collect personal data from children. If we become aware that such information has been collected, we will promptly delete it.

12. External Links

Strulab may contain links to external websites or services that are not operated by us.

We are not responsible for the content, security, or privacy practices of those third-party services. We encourage users to review their privacy policies.

13. User Responsibilities

Users agree to use Strulab in a lawful and responsible manner.

Users must not:

1. Violate applicable laws or regulations.
2. Attempt to gain unauthorized access to systems or data.
3. Distribute malware or other harmful software.
4. Interfere with the operation or security of the platform.
5. Infringe intellectual property or other legal rights.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available at:

https://strulab.com/privacy

Where changes are significant, we may notify users through the application or by email.

15. Contact

For privacy-related questions, requests, or concerns:

Email: support@strulab.com
Website: https://strulab.com