Effective Date: 7 November 2025

1. Introduction
Your privacy is important to us. This Privacy Policy explains how Strulab collects, uses, and protects personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable laws.
By using Strulab, you acknowledge and agree to the practices described here.

2. Information We Collect

We collect only data necessary to operate and improve Strulab:

• Account Information: Email and authentication tokens via Auth0.
• Access Control Data: Identifiers processed through Stripe for verifying license and access rights. No payment data is collected.
• Usage Data: Anonymous analytics via Mixpanel.
• Diagnostic Data: Crash reports via Sentry.

We do not collect sensitive categories of data (e.g., biometric or political information).

3. Legal Basis for Processing

We process data under the following lawful bases:

• Contractual necessity: To operate the app and provide access.
• Legitimate interest: To ensure security, stability, and functionality.
• Consent: For optional analytics (Mixpanel).
• Legal obligation: To comply with applicable laws.

4. How We Use Your Data

Your data is used to:

• Authenticate users and manage secure login.
• Manage access entitlements and licensing (non-financial).
• Improve performance and user experience through anonymous analytics.
• Diagnose and fix technical issues (Sentry).
• Meet security and legal requirements.

We never sell or rent personal information.

5. Third-Party Processors

All providers act as data processors under GDPR-compliant agreements.

6. International Data Transfers

Some data may be processed outside the EEA. We ensure adequate protection through Standard Contractual Clauses or other approved mechanisms.

7. Data Retention

Data is kept only as long as necessary for the purposes listed above or to meet legal requirements. When no longer needed, data is securely deleted or anonymized.

8. Data Security

We apply technical and organizational measures such as encryption, secure transmission, and access control to protect your data. No system is completely immune to risk, but we take reasonable steps to minimize it.

9. Your Rights (Under GDPR)

You have the right to:

• Access your data.
• Request correction or deletion.
• Restrict or object to processing.
• Request data portability.

To exercise these rights, contact support@strulab.com. We respond within legal deadlines.

10. Account Deletion and Data Removal

You can delete your Strulab account and all associated data directly through the app by selecting “Delete Account”.
Upon deletion:

• All personal data is permanently removed from our systems.
• Analytics and diagnostic records are anonymized.
• Deletion is immediate and irreversible.

If you encounter any issue, you can request manual deletion by emailing support@strulab.com.

11. Children’s Privacy

Strulab is not intended for individuals under 16. We do not knowingly collect personal data from minors. If identified, such data will be deleted promptly.

12. External Links

Our website or app may contain links to external sites not operated by Strulab. We are not responsible for their content or privacy practices.

13. User Responsibilities

Users must use Strulab lawfully and avoid activities that:

• Violate any law or public order.
• Spread malware or attempt to damage systems.
• Infringe on others’ rights or intellectual property.

14. Changes to This Policy

We may update this Privacy Policy periodically. The current version is always available at https://strulab.com/privacy. Significant changes will be notified within the app or by email.

15. Contact

For privacy-related questions or requests:

Email: support@strulab.com
Website: https://strulab.com